Участник:Dragomagol/RequestingAnAdmin
Requesting an Admin
🧷 Need help? No admin online? Follow these simple steps to get the assistance you ned!
1️⃣ Before you do anything else, make sure you've ahelped in-game, with as much detail (including the full names of anyone involved) as possible. The more information we have, the faster we can get to resolving your problem.
2️⃣ Your ahelp is automatically relayed to Discord!
3️⃣ Ping a supportmin with @supportmin, the name of the server you're on, and your Byond account name (ckey) Do not include any other information, as this would be considered a violation of Rule 3: https://tgstation13.org/wiki/Rules#3
There may be a role specific to your server that you can ping. Try @Terrymin or @Manuel-min !
4️⃣ If an admin is available, they'll hop on the server and handle your issue.
One ping is all you need, subsequent pings are unnecessary and rude. Do not ping any admins by name, or DM them directly. Administrative issues are handled strictly in-game and will not be resolved via Discord under any circumstances.
Remember, one ping only. https://www.youtube.com/watch?v=jr0JaXfKj68
Banned? Got a problem with an admin? These issues are handled on the forum: Ban appeals: https://tgstation13.org/phpBB/viewtopic.php?f=7&t=44 Admin Feedback: https://tgstation13.org/phpBB/viewforum.php?f=37 Admin Complaints: https://tgstation13.org/phpBB/viewtopic.php?f=23&t=166
OTHER COMMON ISSUES We're keeping a list of known, common issues on the wiki here: https://tgstation13.org/wiki/Troubleshooting_Noticeboard
Check there first to see if your issue has already been addressed and resolved.
Server down? Check the status page at https://status.tgstation13.org/
TC TRADES Never, ever ping if you need an admin to complete a TC trade for you.